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How betdice Handles Your Personal Information

This Privacy Policy tells you exactly what data betdice collects when you open an account, fund it via PayPal, Venmo, or Play+, and use our lobby — and how we keep that data secure.

Account data explainedPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataCookie and tracking disclosureContact us to request changes
betdice How betdice Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Have a question about the data we hold, want to request a correction, or need to understand how a specific transaction — like a Play+ reload or a Venmo withdrawal — was logged? Our support team handles privacy requests directly. Use the contact paths below and include your account email so we can locate your records without delay.

Live Chat Open the chat widget from your account dashboard. Identify your request as a privacy matter and an agent will route it to the right team.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered email and the specific data question.
Account Settings Log in, go to Account Settings, and select Privacy Controls. You can review your stored data and submit a deletion request from that screen.
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We apply encryption at the account and payment layer, which means data moving between your device and our servers — including PayPal deposit confirmations and Play+ balance updates — is protected in transit. Cookies on betdice are used for session management, fraud detection, and remembering your lobby preferences; they are not used to build advertising profiles sold to outside parties. Your data is retained for as long as your account is active and for the period required by applicable state law after closure. You can request full account deletion at any time through the support paths listed above.

Encryption in Transit

All data between your browser or mobile app and our servers is encrypted. This covers account login, payment confirmations, and any identity documents you submit during verification.

Cookie Transparency

We use session and functional cookies only. No advertising trackers are sold to third parties. You can adjust cookie preferences from the banner shown on your first visit.

Data Retention Policy

We keep your account data while your account is open and for the legally required period afterward. Once that window closes, personal data is deleted from active systems.

Access and Correction Rights

You have the right to see the data we hold, correct anything inaccurate, and ask us to delete your record. Submit that request via Live Chat or Account Settings and we will respond promptly.

Common Questions About Your Privacy at betdice

These are the questions we hear most often about how we handle your data, what gets stored when you pay via PayPal or Venmo, and what rights you have as an account holder in an eligible state.

We collect your name, email, date of birth, and identity documents for verification. We also record payment method details — such as your PayPal email or Play+ card number — to process deposits and withdrawals.

We share data only with payment processors like PayPal and Venmo to complete transactions, and with verification services required by state law. We do not sell your information to advertisers or unrelated third parties.

Your data is retained while your account is active and for the period required by applicable state regulations after you close it. Once that window expires, we remove personal data from active systems.

Yes. Log in and go to Account Settings, select Privacy Controls, and submit a data access request. You can also contact us via Live Chat with your registered email and we will respond with your records.

Submit a deletion request through Account Settings under Privacy Controls, or send a request via email or Live Chat. We process deletion requests in line with state law requirements and confirm when complete.

We use session and functional cookies for login security and lobby preferences. No advertising tracking cookies are passed to outside parties. Adjust your preferences using the cookie banner on your first visit.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.